Everything you need to know about booking courts, gym access, pricing, and our facilities.
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Booking
Go to your preferred branch page, click Book This Court, select your sport, date, and time slot, fill in your details, then hit Send Booking Request. This opens a pre-filled email — just send it and our team will confirm within a few hours.
We accept bookings up to 30 days in advance. For same-day bookings, send your request as early as possible — subject to slot availability.
Yes, the minimum booking is 1 hour. You can book in hourly increments up to 8 hours.
Our team will reply to your booking email within a few hours to confirm your slot and provide payment instructions. You are not confirmed until you receive this reply.
We accept GCash, Maya, bank transfer (BDO / BPI), and cash on-site. Online payments are required to fully secure your slot in advance.
Yes. The court rate is per court per hour regardless of team size. For pickleball, there is an additional ₱100 per person fee on top of the court rate. Just indicate your player count in the booking form.
Pricing & Rates
We use 3-tier pricing based on time of day:
Off-Peak — 12:00 AM to 5:00 AM (lowest rate)
Day — 5:00 AM to 5:00 PM
Night — 5:00 PM to 12:00 AM (highest rate)
The rate applied is based on your start time. Rates vary per branch — check your branch's page for exact prices.
No, add-ons are optional extras charged on top of the court rate. Available add-ons include:
Score Board — ₱250/hr
Sound System — ₱500/hr
Ball — ₱100/hr
Locker (ID required) — ₱100 flat
Live Stream Camera — ₱500/hr
Yes. Promo codes can be entered in the booking widget's Promo Code field. Follow our Facebook and Instagram pages for the latest promos and discount announcements.
Yes, each branch has its own pricing based on location and facilities. Visit each branch page for exact hourly rates. All branches use the same 3-slot pricing structure (Off-Peak / Day / Night).
Cancellation & Rescheduling
Cancellations made at least 24 hours before your scheduled slot are eligible for a full refund or rebooking credit. Cancellations within 24 hours are non-refundable. Contact us at sales@fitnessexclusive.ph to cancel.
Yes, rescheduling is allowed at least 24 hours in advance, subject to slot availability. Send your reschedule request to sales@fitnessexclusive.ph with your original booking details.
No-shows forfeit the full booking amount. If you know you'll be late, please contact the branch directly so we can hold your slot.
Facilities
Most branches are open 24 hours, 7 days a week. Check your specific branch page for confirmed operating hours, as schedules may vary.
Parking availability varies by branch. Most branches have on-site or nearby parking. Check the individual branch page for parking details.
Select branches have shower rooms and lockers. Lockers can be added to your booking for ₱100 flat (valid ID required). Check your branch's amenities section for what's available.
You can rent a ball as an add-on for ₱100/hr when booking. We recommend bringing your own equipment for the best experience.
Yes! We accommodate tournaments, corporate events, and private bookings. Email us at sales@fitnessexclusive.ph with your event details and preferred branch for a custom quote.
Pickleball
Our basketball courts are divided into 3 pickleball sub-courts (A, B, and C) running side by side. You book one sub-court at a time. This lets up to 3 separate groups play pickleball simultaneously on the same floor.
Standard pickleball is played 2 vs 2 (4 players). You can have up to around 6 players per sub-court for rotational play. The ₱100/person fee applies to all players using the court.
Nets are set up on the court. Paddles and balls are not included by default — we recommend bringing your own. Contact your branch directly to check if rentals are available.
Pickleball uses a sub-court (1/3 of the full basketball floor), so the base court rate is lower. However, a ₱100/person fee is added to account for the number of players using the space.
Gym Access
Day Access gives you unlimited use of the gym floor, all equipment, and facilities for one full day. It does not include personal training sessions — those are booked separately.
Currently, Trium Square (Pasay) and San Sebastian – Recoletos (Manila) have gym facilities. More branches are being developed — follow us on social media for updates.
Yes. Membership plans (Weekly, Monthly, and longer) are available. Rates are best discussed directly with the branch. Fill out the Membership Inquiry form on any branch page or email us at sales@fitnessexclusive.ph.
For urgent matters, call or message us at 09171440100 or email sales@fitnessexclusive.ph. You can also reach us through our Facebook or Instagram page.
Proper athletic wear and rubber-soled shoes are required on the courts. No hard-soled shoes, food, or alcohol on the playing floor. Full house rules are posted at each branch and available on each branch page.
Minors (below 18) are welcome but must be accompanied by a parent or guardian who will be responsible for the booking. The adult must be the one to submit the booking request.
Still have questions?
Our team responds within a few hours on business days.